How can we help?
Answers to the most common questions. If you can’t find what you need, write to us and we’ll help.
Write to us
We answer in English and Hungarian, usually within 2 business days.
Common questions
restoreRestore Premium
On a new phone or after reinstalling, open Settings in the app and tap Restore purchases.
Make sure you’re signed in with the same Apple ID or Google account you bought it with.
event_busyCancel your subscription
iPhone: Settings › your name › Subscriptions › 5 Seconds Challenge › Cancel Subscription.
Android: Play Store › profile picture › Payments & subscriptions › Subscriptions.
paymentsRefunds
Payments are handled by the App Store or Google Play, so refunds are requested there.
blockAds
The free version shows ads from Google AdMob. Premium is ad-free.
You can turn off personalized ads in your device privacy settings.
languageChange language
The app follows your device language. You can switch between English and Hungarian anytime in the app Settings.
groupsHow do I play?
You need at least 2 players and one phone. Read the question out loud and name 3 things in 5 seconds. The others vote and the majority decides.
calendar_monthWhere is the monthly theme?
At the top of the Home screen. It’s free in its own month, and if notifications are on, we’ll tell you when it arrives.
deleteDelete my data
There’s no account, so there’s nothing on our servers to delete. Player names and the leaderboard live on your phone and are removed when you delete the app.
bug_reportI found a bug
Write to hello@5masodperceskihivas.hu: what happened, on which phone, with which OS and app version. A screenshot helps a lot.